With customer experiences positively impacted by a more tenured staff and the high cost of recruiting and training new staff, it is critical that retention be front and center for today’s retailers. Providing employees with a differentiated employee experience that matches their mobile lifestyle will result in retention turning into absolute employee loyalty.

Store managers responsible for the staffing, products, loss prevention and P&L need tools to make their job easier instead of adding work. Mobile Manager Connect and Operations Connect allow Managers to focus on customers and their goals by providing time and attendance, scheduling and task functionality in their hands instead of tethering them to the back room.

Unforeseen absences or non-forecasted surges in traffic can cause havoc to a store. Instead of managers scrambling looking for a replacement through manual call outs can be managers can focus on the floor and use Mobile Shift Connect to sends shift offers to eligible employees. Shifts are filled faster. Customers are treated to the perfect level of service.

Retailers can push tasks throughout the operation. Having a clear set of tasks from one source managers are able to execute the tasks in line with all corporate initiatives and at the right time via web or smartphone and still be able to be on the floor helping customers. Conversely, visibility at the corporate and district level is finally in real-time all the time.