Employees are informed of an open shift in real time through their preferred communication method: text message, email or automated phone. With the ability to claim the shift in the same manner, the automated process eliminates the burden of manually checking shift postings and provides an inherently mobile and social context to what was previously a labour intensive and haphazard business process.

The ability to reach the right people at the right time anywhere and from anywhere reduces the high costs of poor scheduling resulting from unnecessary overtime, under-staffing, hefty agency or temporary staffing fees, potential compliance and customer service issues due to gaps in coverage.

Only eligible employees are contacted, so staffing departments no longer waste time finding shift replacements. By having the conversation with only eligible staff, the staffing department can focus on improving scheduling across their organization for better efficiency and productivity.

Shift offers intuitively reflect existing seniority policies to ensure organizations are in full compliance with their labor standards thus eliminating staffing related grievances. A detailed audit report validates all outbound and inbound messages.